FAQs
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General questions
We provide a full range of hair and beauty services, including haircuts, colouring, treatments, facials, waxing, brows, and more.
We use high-quality professional brands to ensure the best results for your hair and skin.
You can book online through our website, send us a message, or call/text us directly. Walk-ins are welcome when available.
We kindly ask for at least 24 hours’ notice for any cancellations or rescheduling. Late cancellations or no-shows may result in a fee.
Yes! We always recommend a consultation to discuss your hair goals, check condition, and choose the best colour for you.
Absolutely. Photos help us understand your vision and create the perfect look.
Avoid heavy makeup, exfoliation, or retinol products 24 hours before your treatment.
Yes, we often have combo deals for hair + beauty treatments — check our Promotions page or ask in-salon.
We accept EFTPOS, Afterpay, Zip Pay, credit/debit cards, and cash.
Yes! Gift vouchers are available in any amount — perfect for birthdays, anniversaries, or special occasions.